Privacy Policy
At Friendly Cab, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
1. Information We Collect
We may collect the following information when you contact us, make a booking, or use our services:
Name
Phone number
Email address
Pickup and drop-off locations
Travel details (date, time, destination)
Any other information you voluntarily provide
2. How We Use Your Information
We use your information to:
Provide and manage our taxi and transfer services
Process bookings and respond to enquiries
Communicate with you regarding your journey
Improve our services and customer experience
Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal data.
Your information may only be shared with:
Our drivers or operational staff (only when necessary to complete your booking)
Legal or regulatory authorities if required by law
4. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
5. Cookies
Our website may use cookies to improve functionality and user experience. You can choose to disable cookies through your browser settings.
6. Your Data Protection Rights
Under UK data protection laws, you have the right to:
Request access to your personal data
Ask for correction or deletion of your data
Object to or restrict certain processing activities
To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Changes to This Privacy Policy
Friendly Cab may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Friendly Cab
📍 15 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ
📞 029 2077 7888
✉️ info@friendlycab.co.uk
